en مديريت ورزشی و شاخه‌های وابسته بدان Sport Management and its related branches مقاله اصیل Original Article <p style="text-align: justify;"><span style="font-size:12px"><span style="font-family:times new roman,times,serif">The aim of this study was to evaluate the needs assessment component of service education programs for the managers and staff at the Department of Youth and Sports based on the ISO 10015 standard. The research method was a descriptive survey conducted as a case study. The statistical population consisted of all managers and staff, consisting a total of 120 of the Esfahan Province General Directorate of Youth and Sports facility. Selection was made my random sampling. The statistical total size was 92, determined by application of the Krejcie & Morgan table, and questionnaires were distributed accordingly. 88 of these questionnaires were returned and then were used for statistical assessment. Data collection was done using questionnaires for evaluating the component of needs assessment of the training programs based on the ISO 10015 standard and were designed by the researcher. Experts confirmed validity of the questionnaire; its reliability value on the Cronbach Alpha was 0.86. Results showed that the mean of responses of managers and staff to the aforementioned component was higher than average. Also, no significant difference was determined between the means of viewpoints of managers and staff in this aspect. It should be mentioned that demographic variables showed no difference between viewpoints of managers and staff.</span></span></p> Educational Needs, ISO 10015 Standard, Education Assessment, Sport Organization 41 47 http://aassjournal.com/browse.php?a_code=A-11-394-1&slc_lang=en&sid=1 Zahra Taheri z.taheri1390@yahoo.com 10031947532846002888 10031947532846002888 Yes Department of Sport Management, Faculty of Sport Sciences, University of Isfahan, Isfahan, Iran Mohammad Soltan Hossaini m.soltanhoseini@spr.ui.ac.ir 10031947532846002889 10031947532846002889 No Department of Sport Management, Faculty of Sport Sciences, University of Isfahan, Isfahan, Iran Arash Shahin shahin@ase.ui.ac.ir 10031947532846002890 10031947532846002890 No Department of Management, Faculty of Administrative and Economics, University of Isfahan, Isfahan, Iran